Houseman

Staybridge Suites Jackson-Ridgeland•Jackson, MS

12d

About The Position

The Houseman is responsible for maintaining the cleanliness, appearance, and organization of hotel public areas and assisting the housekeeping team with daily operations. The role helps ensure a clean, safe, comfortable, and welcoming environment for hotel guests.

Responsibilities

Clean and maintain hotel public areas, hallways, elevators, lobby, stairwells, and other assigned spaces.
Assist housekeeping staff with cleaning guest rooms, delivering supplies, and completing special cleaning requests as needed.
Collect and transport dirty linen, towels, and trash to designated areas.
Replenish housekeeping carts, linen closets, and supply storage areas.
Deliver extra towels, pillows, blankets, toiletries, and other requested items to guest rooms.
Assist with moving furniture, setting up meeting spaces, and completing special projects when assigned.
Maintain cleanliness in laundry rooms, housekeeping storage areas, and employee work areas.
Report maintenance issues, damaged furniture, plumbing problems, and safety hazards to management promptly.
Follow hotel cleanliness standards, safety procedures, and company policies.
Assist with deep cleaning, preventive maintenance tasks, and other housekeeping duties as directed by management.
Respond to guest requests promptly and courteously while maintaining professional customer service.
Handle hotel equipment and cleaning supplies properly and report shortages to the supervisor.