Houseman

Whitmoor Country Club•Weldon Spring, MO

About The Position

The Houseman maintains the cleanliness, organization, setup, and overall appearance of the clubhouse, dining areas, banquet rooms, and other designated facilities. The role supports the Food & Beverage team by preparing areas for daily service, member events, private functions, and club activities, and by helping service and banquet teams as needed. The Houseman contributes to a clean, welcoming, and professional environment for members and guests. The position also supports clubhouse operations through cleaning, room and event setup and breakdown, stocking and organizing service areas, moving furniture and equipment, and communicating maintenance or event needs to management. The Houseman is expected to follow safety, sanitation, food safety, and workplace safety requirements; work cooperatively with other departments; and provide courteous, discreet, and professional service.

Requirements

  • Ability to work in a fast-paced hospitality environment.
  • Ability to stand, walk, bend, lift, and move furniture or equipment as required.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and special events.
  • Strong organizational skills and attention to detail.
  • Professional communication skills and a team-oriented attitude.

Nice To Haves

  • Previous housekeeping, banquet, hospitality, or country club experience.

Responsibilities

  • Maintain the cleanliness and organization of assigned clubhouse areas, including floors, hallways, entrances, service areas, and restrooms.
  • Empty trash and recycling as needed, and keep cleaning supplies and equipment organized and sanitary.
  • Identify and report maintenance issues, repairs, safety hazards, spills, and broken equipment.
  • Set up and break down dining rooms and other food and beverage areas; ensure tables, chairs, floors, and service stations are clean and properly arranged.
  • Assist servers and bartenders with stocking supplies, clearing tables, and maintaining organized service areas as directed.
  • Polish and organize service equipment, glassware, silverware, and other necessary items.
  • Set up banquet rooms, meeting spaces, and event areas according to approved event diagrams and management instructions.
  • Arrange tables, chairs, dance floors, staging, and other event equipment; assist with linens and table settings as assigned.
  • Ensure event spaces are clean and ready before guests arrive, then promptly break them down and return equipment to proper storage.
  • Communicate setup changes, missing equipment, and event needs to the Banquet Manager.
  • Maintain a professional appearance and keep storage rooms, service stations, equipment areas, and common areas clean, organized, safe, and presentable.
  • Move furniture, supplies, and equipment when needed, and support seasonal clubhouse preparations and special club events.
  • Treat members, guests, and coworkers courteously; assist with reasonable requests, direct questions or concerns to the appropriate staff, and respect member privacy.
  • Follow club safety procedures, sanitation standards, cleaning protocols, chemical and equipment safety guidelines, and proper lifting procedures.
  • Keep walkways and exits clear, and comply with applicable food safety and workplace safety requirements.
  • Work cooperatively with Food & Beverage, Banquet, Culinary, and Facilities teams; complete assigned opening, closing, and side-work duties.
  • Communicate completed tasks and outstanding needs to the appropriate manager and assist other departments when requested and operationally needed.
  • Arrive on time and prepared for scheduled shifts, complete duties accurately and efficiently, follow management direction, and communicate concerns promptly.
  • Demonstrate attention to detail, urgency during event turnovers and busy service periods, reliability, flexibility, accountability, and a commitment to a positive member and guest experience.
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