Houseman / Caretaker

Mahler Private Staffing•Palm Beach, FL

10d•Onsite

About The Position

A lovely executive couple with a seasonal home in Palm Beach, Florida, is seeking a polished, professional, highly discreet, and hands-on Houseman/Caretaker for a private family residence. This full-time, year-round role reports to the Director of Residences and works alongside and supports the Executive Housekeeper. The successful candidate is a self-starter who enjoys daily hands-on work, is willing to learn from the team, provides dedicated support for the family, and takes pride in maintaining and enhancing the home to the highest standards. The position generally follows a Monday-to-Friday schedule. During February, March, and April, hours may be 8, 9, or 10 a.m. to 6 p.m., with some weekends and extended hours required. Off-season hours are generally 8 a.m. to 4 p.m. Some flexibility is requested for approximately two to three weeks of annual travel to other homes during the off season to help prepare them for principal arrivals. The salary range is $90,000 to $100,000, commensurate with qualifications and experience. Benefits include an annual discretionary bonus, medical, dental, and vision coverage, PTO, paid holidays, and a 401(k) with match.

Requirements

Prior experience in a similar position in a private home or luxury hotel property, with a desire to offer five-star service.
Willingness to learn, take direction, and continually improve service standards and household processes.
Understanding of, or willingness to learn, proper protocol, etiquette, and service standards.
Computer literacy for email, reporting, and basic household communication.
Comfort navigating smart home technology and related systems.
Professional demeanor and appearance with a positive, pleasant personality.
Excellent attention to detail and organization.
Ability to work well as part of a team and maintain an all-hands-on-deck attitude.
Highly discreet and trustworthy, and comfortable working in a private family residence.
Superior communication skills.
Strong English.

Responsibilities

Provide dedicated, hands-on daily support for the family and residence.
Assist with household upkeep, odd jobs, light maintenance, furniture polishing, batteries, lightbulbs, filters, and care of fine interiors.
Maintain exterior spaces, including patios, terraces, outdoor dining areas, walkways, windows, umbrellas, and related outdoor areas.
Care for vehicles, including washing, fueling, organizing, and ensuring they are ready for use.
Support family and guest arrivals and departures, parties, events, entertaining, errands, and special household requests.
Procure household supplies, provisions, and flowers; manage inventory in coordination with the Executive Housekeeper.
Help the team refine and enhance service levels, household routines, and operating processes.
Travel to other homes during the off season, for approximately two to three weeks annually, to help prepare them for principal arrivals.