Houseman (Banquet Event Set-Up)

Delaware Park Casino & Racing•Wilmington, DE

75d•Onsite

About The Position

This role is responsible for the physical setup and breakdown of banquet rooms and event spaces to ensure they meet the specific requirements of various events. The Houseman will arrange tables, chairs, staging, and other equipment according to event orders and floor plans, assist with room turnovers, and maintain the cleanliness and organization of event areas. The position requires the ability to work in a fast-paced environment, follow instructions, and collaborate with team members to ensure the smooth execution of events.

Requirements

Must be able to complete the background check and licensing process, required by the Delaware Lottery.
Ability to follow written and verbal instructions, including banquet event orders and room setup diagrams.
Must be able to walk and stand for at least a full eight (8)-hour shift.
Must be able to lift up to 75 lbs. in weight and ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.

Nice To Haves

Previous experience in banquets, hospitality, events, housekeeping, food and beverage, or a related field is preferred, but not required.

Responsibilities

Arrange and break down tables, chairs, linens, staging, bars, and other event equipment.
Set up banquet rooms and event spaces according to event orders, floor plans, and direction from Banquet Management.
Assist with room turnovers between events, including clearing, cleaning, and resetting rooms promptly.
Move furniture, equipment and supplies as needed to prepare for meetings, banquets, conferences, weddings and other special events.
Ensure banquet rooms and event spaces are clean, organized and properly maintained before, during and after events.
Assist with the setup and breakdown of buffet stations, beverage stations and other food and beverage service areas.
Maintain appropriate storage and organization of banquet equipment, furniture, and supplies.
Inspect tables, chairs, and equipment for cleanliness and damage and report any maintenance or safety concerns to management.
Assist Banquet Servers and other team members as needed to ensure the smooth execution of events.
Respond promptly to last-minute setup changes and guest or operational needs.
Follow all Delaware Park policies and procedures, including safety, sanitation, and proper lifting procedures.
Maintain a professional, positive, and team-oriented attitude while working with guests, vendors, and fellow team members.
Maintain professionalism when working with other team members and/or guests.
Perform other related duties as assigned or requested by the Banquet Manager.