Houseman Attendant

Bally's Chicago•Dover, DE

About The Position

The Houseman Attendant cleans and maintains public areas, guest corridors, elevator areas, vending areas, and other assigned spaces. The role includes delivering guest items, managing linens and housekeeping supplies, assisting Guest Room Attendants, reporting damaged or missing items, and providing exceptional customer service. The position is represented by Unite Here and is subject to the applicable collective bargaining agreement. Duties and responsibilities may change at any time with or without notice.

Requirements

  • Must be available to work weekends, holidays, and nights as scheduled.

Responsibilities

  • Vacuum and dust public areas, including guest corridors and light fixtures.
  • Clean guest elevator landings, two elevator cabs, service elevator landings, and emergency staircases.
  • Deliver guest items as directed.
  • Clear assigned hallways of trash and linen.
  • Shampoo carpets and scrub bathroom floors as directed.
  • Clean the outside of guestroom doors, including kick plates.
  • Replenish housekeeping floor closets to par stock levels and keep closets clean and orderly.
  • Clean and mop vending areas.
  • Distribute clean linens to floor closets, gather dirty linen on assigned floors, and place it in the linen chute.
  • Assist the Guest Room Attendant on assigned floors.
  • Report damaged or missing items to the supervisor.
  • Clean the pool area, 928 lounge, and executive offices as directed.
  • Provide exceptional customer service.
  • Work safely and follow established safety rules and regulations.
  • Communicate effectively with co-workers, supervisors, and guests.
  • Follow relevant policies and procedures.
  • Comply with the company’s recycling program standards.
  • Perform other duties as assigned.

Benefits

  • 30 consecutive days of free rides for new hires with DART.
  • Reimbursements via Delaware Commute Solutions.
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