Housekeeping Supervisor
SHAMIN HOTELS MASTER•Richmond, VA
•$17 - $18•Onsite
About The Position
The Housekeeping Supervisor is responsible for ensuring that cleanliness standards are met. The supervisor schedules room and cleaning assignments, inspects work, and trains associates on handling customer requests and meeting safety standards. The role also performs housekeeping duties as needed and supports efficient, high-quality operations in the housekeeping department. The position is with Shamin Hotels at the Embassy Suites in Richmond, Virginia. The listed pay range is $16.75–$17.75 per hour. The role may require working nights, weekends, and holidays as needed.
Requirements
- Basic reading, writing, and math skills.
- Reliable transportation to and from work.
- Customer service skills.
- Prioritization and time management skills.
- Strong attention to detail.
- Teamwork, ownership, continuous learning, and a positive service orientation.
Nice To Haves
- High school diploma, GED certification, or equivalent experience preferred.
Responsibilities
- Schedule room and cleaning assignments to ensure proper coverage.
- Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
- Provide efficient, objective feedback to room attendants to improve efficiency and quality.
- Ensure associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
- Train associates on safety standards and consistently enforce those standards; address unsafe behaviors appropriately.
- Complete accident investigations and take steps to prevent future accidents.
- Perform housekeeping duties as necessary, including making beds, vacuuming, and cleaning.
- Verify and update the status of discrepant rooms throughout the shift.
- Perform opening and closing shift duties.
- Notify the maintenance department of necessary repairs.
- Monitor cleanliness throughout the hotel, including the parking lot and exterior entrances.
- Work nights, weekends, and holidays as needed.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Accident insurance
- Short- and long-term disability insurance
- Pet insurance
- Gym membership discounts
- Paid time off
- Paid holidays
- Discounts on tickets, rental cars, attractions, and footwear
- 401(k) plan with company match
- Employee discounts at branded hotels
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
