Housekeeping Supervisor

Kalahari Resorts & Conventions•Sandusky, OH

About The Position

Kalahari Resorts & Conventions is seeking a Housekeeping Supervisor to oversee the efficient and effective daily operation of the housekeeping department according to resort standards. The role supervises floor staff and ensures guest rooms are maintained to cleanliness standards and made ready in a timely manner for guest accommodations. As a member of the leadership team, the supervisor guides, supports, and inspires associates while promoting high-quality service, consistent product standards, teamwork, and a positive, efficient work environment.

Requirements

Experience with hotel or resort properties with more than 500 rooms.

Nice To Haves

Previous supervisory responsibilities preferred.

Responsibilities

Monitor and evaluate room attendants’ work performance on an ongoing basis, praising or disciplining staff as appropriate.
Maintain professional working relationships and promote open communication with managers, associates, and other departments.
Conduct routine inspections of guest rooms, suites, and public areas to ensure they are clean and in good repair.
Monitor floor room attendant records to ensure daily assignments are completed, signed off, and submitted to the Housekeeping Office each day.
Supervise floor staff and support the daily operation of the housekeeping department.
Ensure rooms meet cleanliness standards and are ready in a timely manner for guest accommodations.
Guide, support, and inspire associates; foster teamwork and a positive, efficient work environment.