Housekeeping Supervisor

Westgate Resorts•Mesa, AZ

9d•Onsite

About The Position

The Housekeeping Supervisor leads the housekeeping team at Westgate Painted Mountain Golf Resort, helping deliver clean, well-maintained guest rooms and public spaces and an exceptional guest experience. The role includes daily team leadership, coaching, hands-on support, task assignment, inspections, and maintaining organized storage areas, supplies, and equipment. The supervisor communicates with guests and team members, oversees maintenance needs and HotSoS work orders, supports training and performance reviews, and promotes quality and workplace safety. The role may also assist with special projects and other responsibilities assigned by leadership.

Requirements

At least 2 years of supervisory experience.
Fluent verbal and written English.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
Ability to lift 35 pounds.
Must be able to work weekends and holidays if required.
Must pass a background check and drug test and prove eligibility to work in the United States.

Nice To Haves

At least 1 year of housekeeping experience in a resort setting is preferred.

Responsibilities

Lead, coach, and support the housekeeping team in daily operations.
Assign housekeeping tasks and inspect guest rooms and public spaces.
Communicate with guests and team members in keeping with Westgate’s hospitality standards.
Maintain organized storage areas, supplies, and equipment.
Oversee maintenance needs and report them by creating HotSoS work orders.
Support team development through ongoing training and participation in performance reviews.
Conduct routine inspections and foster a clean, hazard-free work environment.
Assist with special projects and other responsibilities assigned by leadership.

Benefits

Medical, dental, and vision coverage.
Paid vacation, sick, and personal time.
Paid holidays.
401(k) with company match.
DailyPay access to earned income.
Pregnancy, parental leave, and adoption assistance.
Wellness programs.
Flexible spending accounts.
Tuition assistance.
Military leave.
Employee Assistance Program.
Life, disability, accident, critical illness, and hospital insurance.
Pet insurance.
Discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
Low-cost gym membership.
Annual scholarship of up to $40,000 for one eligible dependent of a current team member.
Career growth and advancement opportunities.
Community involvement opportunities.