Housekeeping Supervisor

Westgate Resorts • Mesa, AZ

10d • Onsite

About The Position

At Westgate Painted Mountain Golf Resort, the Housekeeping Supervisor leads a dedicated housekeeping team to deliver clean, well-maintained guest rooms and public spaces and provide thoughtful, attentive hospitality. The supervisor helps shape the Housekeeping Department’s culture and performance, embodying Westgate’s values of Passion, Integrity, and Work Ethic while supporting teamwork, accountability, and professional growth. The role also includes maintaining organized storage, supplies, and equipment; overseeing maintenance needs; supporting training and performance reviews; and promoting quality and workplace safety. Additional responsibilities and special projects may be assigned by leadership.

Requirements

• At least 2 years of supervisory experience.
• Fluent verbal and written English.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to lift 35 pounds.
• Ability to work weekends and holidays if required.
• Must pass a background check and drug test and prove eligibility to work in the United States.
• Applicants who smoke or use tobacco products will not be considered, except where prohibited by law.

Nice To Haves

• At least 1 year of housekeeping experience in a resort setting is preferred.

Responsibilities

• Lead, coach, and provide hands-on support to the housekeeping team.
• Assign housekeeping tasks and inspect guest rooms and public spaces.
• Communicate with guests and team members in a polished and attentive manner, upholding the resort’s hospitality standards.
• Keep storage areas and supplies organized and care for housekeeping equipment.
• Oversee maintenance needs and report them by creating HotSoS work orders.
• Provide ongoing training and participate in performance reviews to support team development.
• Complete routine inspections and promote a clean, hazard-free work environment.
• Assist with special projects and other responsibilities that enhance the guest experience.
• Perform other duties assigned by leadership.

Benefits

• DailyPay access to earned income and financial wellness tools
• Medical, dental, and vision coverage
• Paid vacation, sick, and personal time
• Paid holidays
• 401(k) with company match
• Pregnancy, parental leave, and adoption assistance
• Wellness programs
• Flexible spending accounts
• Tuition assistance
• Military leave
• Employee Assistance Program
• Life, disability, accident, critical illness, and hospital insurance
• Pet insurance
• Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
• Low-cost gym membership
• Annual scholarship of up to $40,000 for one eligible dependent of a current team member
• Career growth and advancement opportunities
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed