Housekeeping Supervisor

Magnolia Houston • Houston, TX

11d

About The Position

The Housekeeping Supervisor oversees, trains, and inspects assigned Magnolia Houston Hotel Housekeeping staff to ensure procedures meet established standards. The supervisor also assists staff as needed to maintain cleanliness and provide optimum service to guests.

Requirements

• Knowledge of proper cleaning techniques, chemical handling requirements, and equipment use.
• Fluency in verbal and non-verbal English and the ability to provide legible communication.
• Ability to perform mathematical calculations.
• Ability to perform job functions with attention to detail, speed, and accuracy.
• Ability to maintain confidentiality of guest information and pertinent hotel data.
• Ability to identify departmental training needs and provide training.
• Ability to direct staff performance and follow up with corrections when needed.
• Ability to input and access information in the property management system and on computers.
• Must be able to work weekends, evenings, and holidays.

Responsibilities

• Supervise staff in performing daily procedures and ensure work meets established standards.
• Maintain complete knowledge of and comply with departmental policies, service procedures, and standards.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Inspect guest rooms, guest corridors, elevator foyer areas, vending areas, service areas including linen closets, staff restrooms, and storage areas.
• Inspect public areas and bathrooms, restaurants, the spa, pool area, offices, and service areas after cleaning, using designated checklists.
• Assist staff with their job functions as needed to ensure optimum cleanliness and guest service standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed