Housekeeping Supervisor

Davidson Hospitality Group•Miami Beach, FL

4d•Onsite

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at the newly reimagined Royal Palm South Beach Miami, a 404-room beachfront hotel with guest rooms, public areas, and laundry operations. The role leads and supports housekeeping staff in maintaining a clean, safe, and welcoming environment and delivering exceptional guest experiences. The supervisor coordinates with other departments, addresses guest concerns, and helps uphold the hotel’s cleanliness, quality, safety, and sanitation standards.

Requirements

At least 6 months of experience in a housekeeping or cleaning role.
Proven supervisory or leadership experience.
Strong communication and interpersonal skills.
Fluent in reading, writing, and speaking English.
Ability to manage multiple tasks and priorities.
Attention to detail and high standards of cleanliness.
Proficiency with housekeeping software and systems.
Flexible schedule, including weekends and holidays.

Nice To Haves

Bilingual ability.

Responsibilities

Supervise and coordinate room cleaning, public area maintenance, and laundry operations.
Train, motivate, and mentor housekeeping staff to deliver exceptional service.
Inspect work to ensure cleanliness and quality standards are met.
Collaborate with other departments to meet guest expectations and address issues.
Maintain inventory of cleaning supplies and equipment.
Assist with scheduling and coordinating staff shifts.
Handle guest inquiries and resolve complaints promptly and professionally.
Uphold safety and sanitation standards and help ensure a healthy work environment.