Housekeeping Supervisor

Kalahari Resorts & Conventions•Round Rock, TX

5d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Housekeeping Supervisor to oversee the efficient and effective daily operation of the housekeeping department in accordance with resort standards. The role supervises floor staff and ensures guest rooms are maintained to cleanliness standards and made ready for guest accommodation in a timely manner. As part of the leadership team, the supervisor guides, supports, and inspires associates while helping deliver extraordinary guest experiences. The role also ensures guest rooms and public spaces meet cleanliness standards and promotes quality, consistency, clear communication, and an organized work environment.

Requirements

One year of progressive housekeeping supervisory or management experience.
Experience with hotel or resort properties with more than 500 rooms.
Ability to read, write, and speak English.

Nice To Haves

Bilingual skills are helpful but not required.

Responsibilities

Monitor and evaluate staff work performance on an ongoing basis, praising or disciplining staff as appropriate.
Monitor and assist with training room attendants.
Monitor and schedule routine inspections of guest rooms, suites, and public areas to ensure they are clean and in good repair.
Maintain professional working relationships and promote open communication with managers, associates, and other departments.
Understand the duties of room attendants, housepersons, and supervisors, and assist when needed.
Perform other duties as requested by management.