Housekeeping Supervisor

CoralTree Hospitality•Houston, TX

About The Position

The Housekeeping Supervisor oversees, trains, and inspects assigned Magnolia Houston Hotel housekeeping staff to ensure procedures meet established standards. The supervisor also assists staff as needed to support cleanliness and guest service standards.

Requirements

  • Knowledge of proper cleaning techniques, chemical handling requirements, and equipment use.
  • Fluency in English, both verbal and non-verbal.
  • Ability to provide legible communication.
  • Ability to perform mathematical calculations.
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to maintain confidentiality of guest information and pertinent hotel data.
  • Ability to input and access information in the property management system and computers.
  • Must be able to work weekends, evenings, and holidays.

Responsibilities

  • Supervise staff in performing daily procedures and ensure work meets standards.
  • Maintain knowledge of and comply with departmental policies, service procedures, and standards.
  • Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Inspect guest rooms, guest corridors, elevator foyer areas, vending areas, service areas including linen closets, staff restrooms, and storage areas.
  • Inspect public areas and bathrooms, restaurants, spa, pool area, offices, and service areas after cleaning, using designated checklists.
  • Assist staff with their job functions when needed to ensure cleanliness and service standards for guests.
  • Identify departmental training needs and provide training.
  • Direct staff performance and follow up with corrections when needed.
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