Housekeeping Supervisor

Kalahari Resorts & Conventions•Round Rock, TX

5d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Housekeeping Supervisor to oversee the efficient and effective daily operation of the housekeeping department according to resort standards. The role supervises floor staff and ensures guest rooms are maintained to cleanliness standards and made ready for guest accommodation in a timely manner. As part of the leadership team, the Housekeeping Supervisor guides, supports, and inspires associates while helping deliver excellent guest experiences. The role ensures guest rooms and public spaces meet cleanliness standards, maintains quality and consistency, communicates clearly, and supports a comfortable guest stay and a well-organized work environment for the team.

Requirements

Experience with hotel or resort properties with more than 500 rooms.
One year of progressive housekeeping supervisory or management experience.
Ability to read, write, and speak English.

Nice To Haves

Bilingual skills are helpful but not required.

Responsibilities

Monitor and evaluate staff work performance on an ongoing basis, praising and disciplining staff as appropriate.
Monitor and assist with training room attendants.
Monitor and schedule routine inspections of guest rooms, suites, and public areas to ensure they are clean and in good repair.
Maintain a professional working relationship and promote open communication with managers, associates, and other departments.
Understand the duties of Room Attendants, Housepersons, and Supervisors, and assist when needed.
Perform other duties as requested by management.