Housekeeping Supervisor

Westgate Resorts • Park City, UT

9d • Onsite

About The Position

The Housekeeping Supervisor leads and supports the resort’s housekeeping team to deliver clean, well-maintained guest rooms and public spaces and a high-quality guest experience. The role includes assigning work, inspecting spaces, maintaining supplies and equipment, coordinating maintenance needs, supporting team training and performance reviews, and promoting quality and safety. The supervisor represents Westgate’s values of Passion, Integrity, and Work Ethic and provides warm, professional communication to guests and team members. Additional duties may be assigned by leadership.

Requirements

• At least 2 years of supervisory experience.
• Fluent verbal and written English.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to lift 35 pounds.
• Ability to work weekends and holidays if required.
• Must pass a background check and drug test and prove eligibility to work in the United States.

Nice To Haves

• At least 1 year of housekeeping experience in a resort setting.

Responsibilities

• Lead, coach, and provide hands-on support to the housekeeping team.
• Assign tasks and inspect guest rooms and public spaces.
• Communicate professionally with guests and team members while providing warm, genuine hospitality.
• Keep storage areas and supplies organized and ensure proper care of equipment.
• Oversee maintenance needs, including reporting issues and creating HotSoS work orders.
• Support team development through ongoing training and participation in performance reviews.
• Complete routine inspections and promote a clean, hazard-free work environment.
• Assist with special projects and other responsibilities that enhance the guest experience.
• Perform other responsibilities assigned by leadership.

Benefits

• Highly discounted Epic Locals Ski Pass, while supplies last
• Free ski, snowboard, and mountain bike equipment rentals
• Free garage parking
• Meals in the Team Member Breakroom for $2.00
• Medical, dental, and vision coverage
• Paid vacation, sick, and personal time
• Paid holidays
• 401(k) with company match
• DailyPay access to earned income
• Pregnancy, parental leave, and adoption assistance
• Wellness programs
• Flexible Spending Accounts (FSA)
• Tuition assistance
• Military leave
• Employee Assistance Program (EAP)
• Life, disability, accident, critical illness, and hospital insurance
• Pet insurance
• Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
• Low-cost gym membership
• David A. Siegel Legacy Scholarship for an eligible dependent of a current team member
• Career growth and advancement opportunities
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed