Housekeeping Supervisor

Spire Hospitality•Birmingham, AL

65d•Onsite

About The Position

This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Supervisor, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business.

Requirements

High school diploma or its equivalent
1-year experience in hotel housekeeping or related professional area preferred
Previous supervisory experience preferred
Confident utilizing MS outlook, Word, and Excel
OSHA certification or equivalent knowledge of OSHA regulations

Responsibilities

Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
Promptly address guest concerns and requests to ensure their satisfaction
Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
Support the training of new team members while fostering strong, collaborative relationships within the housekeeping department
Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations