Housekeeping Supervisor - Hampton Inn Charleston Historic District

Hilton • Charleston, SC

8h • Onsite

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at the Hampton Inn Charleston Historic District, leading the housekeeping team and helping deliver memorable guest experiences. The role ensures guest rooms and public areas meet cleanliness and quality standards, rooms are ready for guests, and housekeeping operations run smoothly. The supervisor also addresses guest needs and coordinates with Engineering and Property Operations on repairs and maintenance.

Requirements

• Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership and accountability, and urgency and discipline.

Responsibilities

• Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas.
• Assign, inspect, and verify room status, and promptly report discrepancies.
• Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
• Partner with Engineering and Property Operations to address repair and maintenance issues.
• Perform Room Attendant and Houseperson duties as needed to maintain service levels.
• Address special guest needs in a timely, friendly, and professional manner.

Benefits

• 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program with the opportunity to buy Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support for practical and emotional care during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including coverage options for dental and vision care.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed