Housekeeping Supervisor - Hampton Inn & Suites Mt. Pleasant IOP

Hilton • Mount Pleasant, SC

3h

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at the Hampton Inn & Suites Mt. Pleasant IOP. The role leads and supports the housekeeping team to maintain cleanliness and quality standards in guest rooms and public areas, ensure rooms are ready, coordinate operational logistics and maintenance needs, and deliver friendly, professional service to guests.

Requirements

• Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline.

Responsibilities

• Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas.
• Assign, inspect, and verify room status, and promptly report discrepancies.
• Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
• Partner with Engineering and Property Operations to address repair and maintenance issues.
• Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
• Address special guest needs in a timely, friendly, and professional manner.

Benefits

• 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program with the opportunity to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including medical, dental, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed