Housekeeping Supervisor

Remington Hotels•Philadelphia, PA

About The Position

The Housekeeping Supervisor prepares staff schedules and work distribution reports, ensuring all sections are covered. The role includes inspecting guest rooms and public areas daily to confirm they meet company cleaning standards, training and supervising new associates, and providing ongoing training to current staff. The supervisor checks early make-ups, special requests, and VIPs; maintains written lost-and-found records; runs departure reports and rechecks rooms in the assigned section; and writes repair work orders. Broken door locks and safety hazards must be reported to management immediately.

Requirements

  • High work ethic and self-initiative.
  • Enjoy working as part of a team that provides great experiences for guests.
  • Ability to work varying schedules, potentially including nights, weekends, and holidays.
  • Ability to work in a standard office environment, including prolonged periods of sitting at a desk and working on a computer (6–8 hours a day).
  • Occasional standing and walking throughout the workday; ability to occasionally stand, walk, bend, reach, or carry items.
  • Frequent fine motor skills and use of hands and fingers for keyboarding, using a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to lift and/or move 10–25 pounds as needed.
  • Visual ability to read computer screens and printed materials, including close visual focus for extended periods and color differentiation for certain roles.
  • Ability to hear and participate in conversations and meetings and use a phone and/or headset.

Responsibilities

  • Prepare staff schedules and complete work distribution reports, ensuring all sections are covered.
  • Inspect guest rooms and public areas daily to ensure they meet company cleaning standards.
  • Train and supervise new associates and provide ongoing training for current staff.
  • Check for early make-ups, special requests, and VIPs.
  • Maintain proper written records for lost and found.
  • Run a departure report and recheck all rooms in the assigned section.
  • Write work orders for repairs.
  • Immediately report broken door locks and safety hazards to management.
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