Housekeeping Supervisor
Hershey Entertainment & Resorts Careers•Hummelstown, PA
•Onsite
About The Position
Join the team at Hersheypark Camping Resort, a campground located a few miles down the road from Hersheypark amusement park that features log and deluxe cabins, tent sites, and partial and full-hookup sites. This part-time position is responsible for ensuring that all work performed by the housekeeping department in cabins, bathhouses, and public areas meets the expected standards of cleanliness and consistency.
Requirements
- Must be 18 years of age or older
- Must possess a valid driver’s license
- Minimum of 1 year of customer service experience
Nice To Haves
- Previous supervisory experience preferred
- Excellent written and verbal communication skills
- Previous housekeeping experience preferred
- Proficient in Microsoft Office and Google Suite
- Previous experience with conflict resolution and problem solving
- Highly motivated and self driven
Responsibilities
- Inspect all cabins and their surrounding areas for cleanliness and maintenance challenges (Including but not limited to: Interior, Exterior, Fire Pit, Deck/Patio, Picnic Table & Grounds)
- Perform tasks such as cleaning cabins, public areas and bathhouses; replacing light bulbs, smoke detector batteries, etc. to ensure a comfortable guest experience
- Inspect bath houses, laundry rooms, and public areas to include the game room, shuttle stop and registration area for cleanliness and maintenance challenges
- Assist housekeeping staff to ensure all cabins are ready for the assigned check in time
- Utilize the property management system and other departmental software to assign cabins, print reports, assign daily tasks, log maintenance needs, and answer/respond to company emails, as well as daily recordkeeping of assignments, staff, and guest opportunities
- Complete housekeeping supply inventory and provide accurate information to the purchasing manager
- Train and coach employees in cleaning procedures, processes and standards
- Monitor staff activity to ensure productivity and safe work practices
- Handle guest opportunities in a professional and appropriate manner
- Perform other duties as assigned
Benefits
- FREE admission and parking to Hersheypark
- Discounts on food & shopping
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
