Housekeeping Supervisor

Winstar Casino Hotel (Winston Hospitality, Inc.)•Thackerville, OK
•$20 - $22

About The Position

The Housekeeping Supervisor helps ensure guests experience comfort and cleanliness by working closely with the Executive Housekeeper to manage the housekeeping team, oversee guest rooms and public spaces, and support smooth department operations. The role focuses on service excellence, cleanliness, safety, efficient supply management, team development, and a positive working environment. Compensation is $20–$22 per hour, depending on experience.

Requirements

  • Previous experience as a Room Attendant is required.
  • Solid understanding of sanitation requirements and chemical applications.
  • Proven ability to lead and manage a diverse team.
  • Strong attention to detail and ability to handle multiple tasks and troubleshoot problems.
  • Ability to stand, walk, bend, and inspect rooms across all floors of the hotel.
  • Ability to occasionally lift and carry up to 40 pounds.
  • Flexibility to work all shifts as needed.
  • Ability to work independently and as part of a team.
  • Ability to collaborate with other departments and maintain positive working relationships with guests, vendors, and contractors.

Responsibilities

  • Resolve guest concerns and help ensure an exceptional guest experience.
  • Assist in guiding and motivating the housekeeping team to meet brand and company standards.
  • Inspect and evaluate guest rooms, public areas, and hotel facilities, and recommend improvements.
  • Track inventory and order supplies, linens, and amenities.
  • Help train and develop housekeeping and laundry staff.
  • Oversee housekeeping procedures and enforce efficient inventory control for uniforms, linens, and cleaning supplies.
  • Participate in the hotel’s safety committee and ensure compliance with fire, safety, and environmental procedures.
  • Assist with the hotel’s energy conservation program and sustainability efforts.
  • Monitor team morale and foster a positive, productive work environment.
  • Supervise the Laundry Supervisor, Laundry Attendants, Room Attendants, and House Persons.

Benefits

  • Career development and opportunities for growth within the organization.
  • Supportive, collaborative work environment.
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