Housekeeping Supervisor

SHAMIN HOTELS MASTER•Richmond, VA

11d•$17 - $19

About The Position

The Housekeeping Supervisor ensures cleanliness standards are met by scheduling room and cleaning assignments, inspecting rooms and public areas, providing feedback and training, and ensuring associates have the supplies and equipment needed to perform their work. The role also performs housekeeping duties, monitors hotel cleanliness, updates room status, and coordinates necessary maintenance repairs. The position is full time at Hampton HMWD Downtown Richmond in Richmond, Virginia, with a day shift listed as 8:30 a.m. to 5:30 p.m. The role may require nights, weekends, and holidays as needed.

Requirements

High school diploma, GED certification, or equivalent experience preferred.
Basic reading, writing, and math skills.
Reliable transportation to and from work.
Customer service skills.
Prioritization and time management skills.
Strong attention to detail.
Teamwork, collaboration, ownership, responsibility, willingness to learn, positivity, and commitment to serving guests.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Provide efficient, objective feedback to room attendants to improve efficiency and quality.
Ensure associates have proper supplies, equipment, uniforms, nametags, and designated PPE.
Train associates on safety standards and consistently enforce those standards; identify and appropriately retain associates engaging in unsafe behaviors.
Complete accident investigations and take steps to prevent future accidents.
Perform housekeeping duties, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Perform opening and closing shift duties.
Notify the maintenance department of necessary repairs.
Monitor cleanliness of the hotel, including the parking lot and exterior entrances.
Work nights, weekends, and holidays as needed.
Perform other duties as assigned.