Housekeeping Supervisor

Ripley Entertainment•Gatlinburg, TN

About The Position

Ripley's Believe it or Not World Entertainment is hiring a Housekeeping Supervisor for Ripley's Aquarium of the Smokies. The Housekeeping Department maintains the aquarium's cleanliness and safety standards throughout the day and year. The supervisor is responsible for ensuring those standards are maintained and reports to the Maintenance and Engineering Director.

Requirements

  • Fluent in English.
  • Ability to lift up to 40 pounds.
  • Able to perform the essential functions of the job with or without reasonable accommodation.
  • Work may involve using stepladders or lifts, reaching overhead, bending, stooping, climbing, and crawling.

Nice To Haves

  • 1–2 years in a lead housekeeping role.
  • Excellent supervision and communication skills.
  • Articulate, friendly, and well-spoken.

Responsibilities

  • Follow safety procedures and maintain a high level of safety awareness throughout the department.
  • Schedule housekeeping team members to provide coverage that fits business needs.
  • Train staff to perform their jobs properly and maintain cleanliness standards.
  • Inspect the facility, provide positive and corrective feedback to crew members, and address items needing attention.
  • Follow up on projects to ensure they are completed properly and on time.
  • Order and maintain housekeeping supplies.
  • Cover shifts as needed.
  • Encourage crew members to be team players and maintain a positive work attitude, while modeling the same behavior.
  • Assign crew projects as needed.
  • Help with other positions throughout the aquarium as needed.
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