Housekeeping Supervisor

Moxy St. Petersburg Downtown • Saint Petersburg, FL

3d

About The Position

The Housekeeping Supervisor oversees housekeeping staff to ensure guest service and sustainability standards are met. The role trains, schedules, coaches, and supports associates, and may screen and hire HHM housekeeping employees. The supervisor ensures staff are trained to clean rooms efficiently or works with external vendors to support training and staffing. The position monitors and communicates guest service scores, issues cleaning supplies and equipment, and addresses performance or behavior concerns. It may also include cleaning rooms, supervising laundry employees where applicable, assisting in the breakfast area, and performing other duties requested by management.

The supervisor follows HHM’s EarthView sustainability practices and applicable safe-work requirements, including protective equipment, MSDS, and OSHA standards. The role is responsible for supporting overall guest satisfaction.

Requirements

• Previous housekeeping experience or equivalent training required.
• High school diploma preferred.
• Previous supervisory responsibility preferred.

Nice To Haves

• High school diploma.
• Previous supervisory responsibility.

Responsibilities

• Train, schedule, coach, and support associates to meet established brand or hotel standards and HHM core values.
• Screen applicants and hire new employees when housekeeping associates are HHM employees.
• Train staff to clean rooms efficiently according to established standards, or partner with external vendors to ensure proper training.
• Monitor and communicate guest service scores to drive improvement and guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• Occasionally clean rooms or assist staff with room cleaning.
• Address associate performance and behavior concerns directly with HHM associates or through vendors.
• Supervise laundry employees, if applicable.
• Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Benefits

• Medical, dental, and vision health insurance
• Paid time off
• 401k company match
• Free basic life insurance
• Travel discounts
• Commuter transit and commuter parking benefits
• Employee assistance and wellness program
• Educational/professional development
• Referral bonus program
• Competitive wages for full-time and part-time opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED