Housekeeping Supervisor - Steamboat Hospitality - Year Round - Full Time

Alterra•Steamboat Springs, CO

2d•$28 - $30•Onsite

About The Position

Directs staff responsible for cleaning private condominiums and homes in the Steamboat Hospitality division. Checks housekeepers work to ensure quality meets impeccable standards. For specific information on performance protocols, please refer to the Policies and Procedures manual for the housekeeping department. Mountain Resorts and Simply Steamboat are now a part of Steamboat Hospitality, Steamboat Resort's new hospitality division. We are proud to manage Steamboat's most popular vacation rental properties and offer uncommon hospitality to guests year-round. An attached pdf or word document of your resume is required.

Requirements

2 years of previous work history/education required.
Previous housekeeping experience required.
Must have valid driver's license and be able to pass a driving authorization for this position.
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

1-year previous supervisory experience preferred.
Previous office experience preferred.

Responsibilities

Directs, supervises and monitors progress of housekeepers engaged in the cleaning of private condominiums and homes for hospitality or residential divisions.
Works with and reports to Housekeeping Management.
Participates actively in planning, assigning, and directing work; assisting with work loads (actual cleans and/or towel changes), appraising performance; addressing complaints and resolving problems.
Assures adherence to management company policies and established operating and safety procedures.
Ensures each housekeeper’s daily schedule will be met and assists with actual cleaning as needed.
Drives housekeeping team to and from properties.
Delivers needed supplies to housekeepers and properties throughout day as necessary.
Performs as needed common area cleaning and supervision of common area cleaning.
Re-schedules or re-adjusts team workload between team members, as necessary daily.
Sorts, counts, folds, marks, carries linens and towels.
Monitors inventory and supplies in and around various properties.
Ensures team responds to guest and/or owner requests professionally and greets guests and owners when met on property. Maintains professional and personable presence around guests and owners.
Ensures proper working order of cleaning equipment (vacuum bag replacement, etc.).
Maintains a secure key control system to ensure the safety of our guests, owners, and their property.
Conducts deep cleans, performs unit inventory and maintenance needs evaluations.
Must maintain a satisfactory driving record and valid driver license in order to comply with our insurance requirements of non-livery drivers.
Drives to and from properties in a safe and lawful manner. Always being mindful of safety and adherence to the rules of the road.

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass