Landscape Maintenance Manager - Steamboat Hospitality - Year Round - Full Time

Alterra•Steamboat Springs, CO

12d•$30 - $36•Onsite

About The Position

The Landscape Maintenance Manager is responsible for scheduling and managing daily operations, supervising crews, maintaining quality standards, and identifying opportunities to expand services through client needs and property evaluations for the Steamboat Association Management Team. Mountain Resorts and Simply Steamboat are now a part of Steamboat Hospitality, Steamboat Resort's new hospitality division. We are proud to manage Steamboat's most popular vacation rental properties and offer uncommon hospitality to guests year-round.

Requirements

At least 4 years in landscape operations in supervisor or manager role with a strong knowledge of commercial and residential landscape maintenance practices
Bilingual: Spanish and English (required)
Self-motivated individually and able to manage a team
Strong communication and customer service skills
Able to handle pressure and manage multiple priorities
Valid driver’s license and a driving record compliant with our insurance requirements
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

Nice To Haves

Horticulture or arborist certifications (preferred)

Responsibilities

Schedule and manage daily landscape maintenance operations and crew assignments.
Supervise, lead, and support landscape maintenance crews.
Train and develop employees to ensure competency, productivity, and safety.
Oversee the quality and consistency of landscape maintenance services.
Conduct property evaluations and identify maintenance needs and service opportunities.
Build and maintain strong relationships with clients through responsive customer service.
Communicate with clients regarding service needs, concerns, and expectations.
Monitor team performance, productivity, attendance, and completion of work.
Ensure proper use, care, and maintenance of equipment, tools, and materials.
Maintain compliance with safety policies, procedures, and applicable regulations.
Troubleshoot issues in the field and adjust schedules or priorities as needed.
Coordinate multiple projects and competing priorities while meeting deadlines.
Identify opportunities to expand services based on client needs and property conditions.
Maintain accurate records, schedules, and other department documentation.
Work closely with the Director of Maintenance and other departments to support overall operations.
Perform hands-on landscape maintenance duties and assist crews as needed.
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass