Year-Round Mountain Hospitality Supervisor

Cataloochee Ski Area • Maggie Valley, NC

2d • $18 - $21 • Onsite

About The Position

Cataloochee Ski Area is seeking a dependable, organized, and hands-on Lodgekeeping Supervisor to lead our lodge housekeeping operations year-round. This position is responsible for maintaining the cleanliness, appearance, and overall guest readiness of our facilities while supervising and supporting the lodgekeeping team. The ideal candidate is a strong leader who takes pride in creating clean, safe, and welcoming spaces and is committed to delivering an exceptional guest experience.

Requirements

• Previous housekeeping, hospitality, custodial, or facility management experience required.
• Strong organizational and communication skills.
• Excellent attention to detail and commitment to high standards.
• Ability to lead by example and motivate a team.
• Customer service mindset with a positive attitude.
• Ability to lift up to 50 pounds and perform physical tasks throughout the workday.
• Ability to work flexible schedules, including weekends and holidays as needed.

Nice To Haves

• Prior supervisory or team leadership experience preferred.

Responsibilities

• Supervise and lead lodge keeping staff in daily cleaning operations.
• Schedule, train, coach, and evaluate team members.
• Conduct regular inspections of lodge facilities to ensure cleanliness and quality standards are consistently met.
• Coordinate cleaning of guest areas, restrooms, administrative offices, rental facilities, and common spaces.
• Monitor and maintain inventory of cleaning supplies, equipment, and materials.
• Ensure adherence to company safety standards and procedures.
• Respond professionally and promptly to facility-related guest concerns.
• Assist with deep cleaning projects and seasonal facility preparations.
• Maintain records related to staffing, inspections, supply usage, and department activities.
• Collaborate with other departments to support smooth and efficient resort operations.

Benefits

• Full-time, year-round employment
• Competitive pay based on experience
• Complimentary skiing and snowboarding privileges for employees and their immediate family
• Health and wellness benefits
• Paid time off
• Employee discounts on resort services and retail purchases
• Opportunities for professional growth and advancement
• Supportive, family-oriented work environment
• Work in one of the most beautiful mountain settings in North Carolina

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed