Housekeeping Supervisor

MPM Macon•Tampa, FL

About The Position

The Epicurean Hotel is seeking one full-time Housekeeping Supervisor with a flexible schedule and open availability. The supervisor will lead and motivate the housekeeping team and ensure guest rooms, public spaces, and back-of-house areas meet high standards of cleanliness and luxury. The role also supports an exceptional guest experience through attentive service and coordination with other departments.

Requirements

  • High school diploma or equivalent.
  • 2–3 years of experience in housekeeping or a supervisory role.
  • Strong leadership and communication skills.
  • A keen eye for detail and commitment to cleanliness.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Positive attitude and passion for delivering top-tier guest service.
  • Reliable transportation.
  • Open schedule availability, including nights, weekends, and holidays.
  • Ability to sit or stand for extended periods, bend, and lift and pull 50 pounds.
  • Ability to communicate clearly and have corrected vision to the normal range.
  • Ability to drive or transport oneself and others, and travel occasionally for meetings.
  • Ability to work long hours as needed.
  • Ability to make sound judgments quickly, manage multiple tasks and deadlines, work independently, take and provide direction, and manage differing personalities.
  • Ability to maintain confidentiality and work effectively in stressful, high-pressure situations.
  • Ability to anticipate, prevent, identify, and solve workplace challenges.

Nice To Haves

  • Luxury hotel experience.
  • Experience with hotel housekeeping management systems and inventory management software.

Responsibilities

  • Supervise and coach the housekeeping team.
  • Conduct daily room inspections, including inspections for VIP arrivals.
  • Manage housekeeping inventory and supply orders.
  • Respond to guest requests and ensure guest satisfaction.
  • Collaborate with other departments to maintain seamless operations.

Benefits

  • Medical, dental, and vision benefits.
  • Health savings account and flexible spending account options.
  • Basic life and disability plan options.
  • 401(k) retirement plan.
  • Paid time off.
  • Holiday pay.
  • Career training and development opportunities.
  • Tuition reimbursement.
  • Bereavement leave.
  • Employee assistance program.
  • Jury duty leave (may vary by state).
  • Employee discounts.
  • Employee referral bonus.
  • Free meal for all full-service hotel employees.
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