Housekeeping Supervisor- PM

LINE Austin•Austin, TX

About The Position

The LINE is a creative community of hotels shaped by the neighborhoods and cultures where its properties are located. The Housekeeping Supervisor will join the team and is expected to have a genuine passion for hospitality and an entrepreneurial spirit. The role oversees daily housekeeping operations, including inspections, team readiness, communication with other departments, and support for employee recruitment and development. The company offers competitive wages and benefits and fosters a diverse and inclusive work experience. Employment consideration is based on personal capabilities and qualifications, without discrimination based on protected characteristics.

Requirements

High school diploma or GED.
Three years of related hospitality-industry experience preferred.
Strong communication skills.
Collaborative spirit.
Ethical conduct.
Computer proficiency, including Microsoft Office and Opera PMS.
Positive attitude.
Eye for detail.
Problem-solving abilities.

Nice To Haves

Three years of related hospitality-industry experience is preferred.

Responsibilities

Maintain a courteous, gracious, and professional demeanor.
Establish and maintain communication and teamwork with colleagues and other hotel departments.
Inspect arriving hotel rooms, public spaces, exteriors, and back-of-house areas daily, and make necessary adjustments.
Notify Maintenance when rooms need to be placed out of order due to maintenance concerns.
Understand the Property Management System and ensure systems are updated based on daily operations.
Serve as a liaison for the Front Desk regarding guest requests.
Follow operational standards, policies, procedures, manuals, memos, and verbal instructions.
Maintain proper departmental reporting.
Maintain open-door communication with employees.
Keep supplies stocked and ready for following shifts, including charged radios, prepared clipboards, and available keys.
Ensure team members have the proper supplies.
Assist in recruiting, training, guiding, managing, and evaluating employees.
Attend relevant meetings.
Ensure staff understand job expectations before holding them accountable.