Housekeeping Supervisor

Omni Hotels & Spas • Irving, TX

9d

About The Position

The Housekeeping Supervisor ensures the cleaning and servicing of guestrooms, public areas, back-of-house areas, and landings meet Omni four-star/four-diamond standards. The supervisor inspects cleaning and servicing, logs repairs or discrepancies, and ensures Guest Room Attendants have appropriate linens and supplies. The role also supports room cleaning when needed, maintains organized and stocked linen and supply areas, and helps ensure the hotel, guests, and associates are safe.

Requirements

• At least 1 year of prior supervisory or coordinating experience in housekeeping.
• Ability to maintain four-diamond-level cleanliness standards.
• Ability to work with management on special projects.
• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report needed repairs or discrepancies in guest rooms.
• Ensure Guest Room Attendants have appropriate supplies and linens.
• Assist with cleaning guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure Guest Room Attendants’ linen carts are neat and well organized.
• Ensure linen closets on guest room floors are completely stocked.
• Maintain the supply cage stock and keep it neat and clean.
• Ensure all guest rooms are punched in via the phone after completion.
• Ensure VIP rooms are inspected as soon as possible.
• Prioritize check-out and vacated rooms.
• Maintain knowledge of the hotel, facilities, and events.
• Help maintain a safe and secure environment for the hotel, guests, and associates.
• Inspect the cleaning and servicing of guestrooms and public areas.
• Encourage mutual trust, respect, and cooperation among co-workers, and treat co-workers fairly and equitably.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in emergency or safety situations.
• Promote a safe working and guest environment to reduce the risk of injury or accident.
• Attend required department trainings and meetings.
• Perform other duties required by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed