Housekeeping Supervisor

Miami Valley Gaming•Lebanon, OH

3d•Onsite

About The Position

Miami Valley Gaming is hiring a full-time, onsite Housekeeping Supervisor in Lebanon, Ohio. The supervisor leads a team of cleaning associates and helps maintain a clean, organized, and welcoming casino environment. The role oversees housekeeping in public and back-of-house areas, supports an exceptional guest experience, and contributes to an energetic workplace. The supervisor assigns and inspects work, trains and motivates staff, ensures compliance with company policies and safety regulations, identifies process improvements, and resolves work-related issues. Administrative duties include managing daily assignments, tracking attendance, and providing constructive feedback. The supervisor is expected to embody the company's GuestPath Universal Service Standards.

Requirements

High school diploma.
At least two years of housekeeping experience in a commercial environment.
Excellent customer service skills.
Good written and verbal communication skills.

Nice To Haves

At least two years of supervisory experience.
Basic computer knowledge.

Responsibilities

Lead, inspire, train, and motivate cleaning associates.
Assign housekeeping tasks and inspect work in public and back-of-house areas.
Ensure housekeeping work meets company standards and complies with policies and safety regulations.
Identify opportunities to improve housekeeping processes and workplace efficiency.
Resolve work-related issues using conflict-resolution skills.
Manage daily assignments and track attendance.
Provide constructive feedback to team members.
Follow GuestPath Universal Service Standards to support an exceptional guest experience.