Housekeeping Supervisor

HM Alpha Hotels & Resorts • Woodland Hills, CA

12d

About The Position

The Housekeeping Supervisor oversees and coordinates daily cleaning operations, ensuring guest rooms and public areas meet the hotel’s cleanliness and quality standards. The role contributes to guest satisfaction, operational efficiency, and the overall presentation of the property. The supervisor assigns and trains Room Attendants, monitors room and supply status, addresses guest concerns, and helps maintain housekeeping standards and budgets. The position may also assist with cleaning tasks as needed and includes other duties as assigned by leadership.

Requirements

• Minimum of 2–3 years of housekeeping experience in a commercial environment.
• Experience supervising or training housekeeping staff.
• Familiarity with inventory management, room inspections, and guest service protocols.
• Strong leadership and team management skills.
• Attention to detail and commitment to cleanliness standards.
• Excellent organizational and time-management abilities.
• Ability to resolve issues efficiently and professionally.
• Strong communication skills to coordinate across departments and with guests.
• Successful completion of a background check prior to employment.

Nice To Haves

• Additional training or certification in hospitality or housekeeping operations.

Responsibilities

• Assign work to Room Attendants and train staff in housekeeping duties; assist with cleaning tasks as needed.
• Maintain accurate room occupancy records and communicate status to relevant departments.
• Address and resolve guest complaints related to housekeeping services or equipment.
• Prepare requisitions for room supplies, furniture renovation, or replacements.
• Inspect carpets, drapes, and furniture for stains, damage, or wear and report findings.
• Check and manage linen and supply inventories to ensure adequate stock.
• Support budget control by supervising employees’ use of linen, supplies, and equipment.
• Record inspection results and notify cleaning staff of deficiencies.
• Ensure adherence to key control policies and procedures.
• Greet guests warmly and professionally.
• Perform other duties as assigned by leadership.

Benefits

• Medical, dental, and vision coverage available the first of the month following hire date.
• Flexible Spending Account (FSA), Health Savings Account (HSA), and Dependent Care benefits.
• Disability insurance.
• Life insurance.
• Employee Assistance Program.
• Supplemental benefits.
• 401(k) matching.
• Employee discount program.
• Vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED