Housekeeping Supervisor

Buffalo Lodging Associates, LLC • Town of Henrietta, NY

2d • $18 - $19

About The Position

The Housekeeping Supervisor supervises cleaning personnel and inspects hotel guest rooms, bathrooms, corridors, and lobbies. The role maintains cleanliness standards for guest rooms and public areas, checks that standards are met, records inspection results, and informs cleaning personnel of any inadequacies. The supervisor trains or retrains staff on proper housekeeping procedures as needed. In the absence of the Executive Housekeeper, the supervisor oversees the housekeeping department. The role also cleans rooms and public areas as assigned by the Executive Housekeeper. Typical shifts may include weekends and holidays when required.

Requirements

• Previous experience in a hotel setting, or willingness to train.
• Excellent customer service skills.
• Ability to work alone or as part of a team.
• Ability to remain on one's feet for extended periods.
• Ability to navigate a cart weighing up to 100 lbs. and lift and carry up to 25 lbs.
• Engaging personality.

Nice To Haves

• One year of previous housekeeping experience.

Responsibilities

• Maintain cleanliness standards for guest rooms and public areas and inspect them to ensure standards are met.
• Record inspection results and notify cleaning personnel of inadequacies.
• Train or retrain staff on proper housekeeping procedures when needed.
• Supervise the housekeeping department in the absence of the Executive Housekeeper.
• Clean rooms and public areas as assigned by the Executive Housekeeper.

Benefits

• Paid weekly, every Friday.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Paid vacation and sick time.
• Paid holidays.
• Tuition reimbursement.
• Flexible spending account.
• Company-paid life insurance.
• Company-paid short-term disability insurance.
• Long-term disability insurance.
• Employee assistance program.
• Hotel discounts for the employee, friends, and family.
• Monthly employee appreciation activities and events.
• Learning and development opportunities.
• Employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed