Housekeeping Supervisor

Parks Hospitality Group Inc • Columbia, SC

16h • Onsite

About The Position

Join Our Team as a Housekeeping Supervisor at the Tru by Hilton Columbia Greystone! At Parks Hospitality Group, we are looking for a motivated and experienced Housekeeping Supervisor to assist the Executive Housekeeper. In this role, you will supervise housekeeping and laundry operations, ensuring that the highest standards of cleanliness and guest satisfaction are met. You will lead a team of Housekeepers, monitor performance, and provide training while maintaining operational efficiency.

Requirements

• High school diploma or equivalent.
• At least 2 years of previous housekeeping experience, with supervisory experience preferred.
• Strong leadership and interpersonal skills.
• Excellent communication skills, both verbal and written.
• Ability to prioritize tasks and manage time effectively.
• Knowledge of cleaning techniques, equipment, and safety regulations.
• Flexibility to work shifts, weekends, and holidays as needed.

Nice To Haves

• Fluency in a second language, preferably Spanish, is a plus.

Responsibilities

• Provide exceptional customer service to ensure a comfortable and accommodating experience for guests.
• Perform quality assurance (QA) for the Housekeeping department.
• Assist the Executive Housekeeper in all duties and act in their capacity when off duty.
• Supervise and train Room Attendants and Suite Attendants, ensuring adequate staffing levels to meet guest demands.
• Clean and inspect rooms, ensuring proper cleaning of surfaces, linens, and amenities.
• Monitor and maintain housekeeping cart inventory and stock rooms and linen closets.
• Report any missing or damaged items and handle lost and found items in accordance with hotel procedures.
• Collaborate with Guest Services and other departments during peak times and special guest requests.
• Maintain security by ensuring guest room doors are locked at all times.
• Provide support to team members, ensuring all tasks are completed efficiently and timely.

Benefits

• Competitive pay
• Comprehensive benefits, including medical and dental from day one for full-time team members.
• Paid time off (PTO) for all team members
• Team Member Recognition Program
• Discounts on hotel stays and dining.
• Opportunities for personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees