Housekeeping Supervisor

La Jolla Beach & Tennis Club, Inc. • San Diego, CA

1d • $26

About The Position

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations. What we offer: Free daily meal and salad bar Benefits including: Medical, Dental, Vision, 401K (based on employment status) Paid vacation, sick, and holiday time Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining! Property retail shop and hotel discounts $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club What we ask: Consistently provide professional, attentive, and genuinely friendly service Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests Hourly Rate $25.50 Summary Assists the Housekeeping Manager in the direction and coordination of the Beach Club Housekeeping, Public Areas and Laundry operations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Contributes to the overall cleanliness, productivity and services of the hotel by assisting in maintaining an organized and efficient housekeeping, public area and laundry operation. Prepares inventory, productivity schedule and other reports as requested. Responsible for inspecting rooms and public areas. Schedules work assignments for Housekeeping and Laundry Staff. Maintains familiarity with cleaning and laundry equipment location, operation and repair. Maintains ongoing communication with Front Office to ensure tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and callbacks to Front Office/guests/others with completion times. Completes inventories and purchase orders for guest rooms, cleaning supplies and all items necessary for the housekeeping and laundry departments. Stays abreast of current and new industry trends and technology. Trains staff on position requirements, policies and procedures. Maintains a room record of principal goods (beds, appliances, carpets) in rooms. Completes payroll and attendance records, and schedules paid time off. Makes recommendations to Housekeeping Manager for room improvement and special repairs. Communicates to Engineering Department needed repairs to apartments and follow up. Assists with special cleaning projects. Acts as the primary department contact in the absence of the Housekeeping Manager. Conducts inspections of rooms and public areas to ensure compliance with company signature standards and documents findings. Follows up with staff as needed. Regularly monitors service and teamwork. Maintains a presence in the Housekeeping department to answer the phone and greet visitors. Maintains safe working conditions within the housekeeping and laundry departments and hotel. Ensures that the housekeeping and laundry staff follow safety rules and procedures; takes corrective action where required to improve safety in workareas. Keeps immediate supervisor promptly and fully informed of all problems and matters of significance. Must be available to work any shift. Must drive a company vehicle, a valid California Driver’s License is required. Other duties and responsibilities may be assigned. OUTCOME Meeting and exceeding customer expectations by ensuring the housekeeping staff provides signature service and teamwork will strongly influence guest impressions of the total organization. Performing all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures will contribute to guest comfort and satisfaction. A satisfied guest is a repeat customer who expects and deserves the highest quality of cleanliness. SUPERVISORY RESPONSIBILITIES Supervises employees in housekeeping and laundry units. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A.) from Four‑year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business-related information and periodicals, industry-related, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to speak, read and write Spanish. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and regularly in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate to loud. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures. The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal “Right to Know” requirements, the company freely discloses this information so that all employees are informed about potential hazards in the work place. We encourage all employees to immediately report any known or potentially dangerous hazards to management. INTERACTION Employees in this position interact frequently with the Engineering, Front Desk, and Human Resources Departments. Employees must have the ability to communicate and work with these and other designated internal customers. Employees in this position also have frequent guest contact. SCHEDULING Must be available to work Holidays and Weekends This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work. LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Join our team and enjoy a range of benefits designed to support your well-being and career growth. Our perks include a free daily meal, employee discounts, and comprehensive medical, dental, and vision insurance. We offer career growth opportunities, 401K matching, and paid vacation, sick leave, and holiday time to ensure a balanced and rewarding work experience. Explore exciting opportunities with us and become part of a team that values your success! La Jolla Beach & Tennis Club is a fifth-generation, family-owned and operated company dedicated to the operation of a 21-acre beachside resort. The resort encompasses three properties, including the exclusive 90-room La Jolla Beach & Tennis Club, the 128-room La Jolla Shores Hotel and the award-winning Marine Room restaurant. Resort amenities include 13 championship tennis courts, 5 pickleball courts, a nine-hole Par-3 golf course, two swimming pools, three oceanfront restaurants and cocktail lounges, and one of Southern California’s only private beaches

Requirements

• Bachelor's degree (B.A.) from Four‑year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business-related information and periodicals, industry-related, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to speak, read and write Spanish.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

• Contributes to the overall cleanliness, productivity and services of the hotel by assisting in maintaining an organized and efficient housekeeping, public area and laundry operation.
• Prepares inventory, productivity schedule and other reports as requested.
• Responsible for inspecting rooms and public areas.
• Schedules work assignments for Housekeeping and Laundry Staff.
• Maintains familiarity with cleaning and laundry equipment location, operation and repair.
• Maintains ongoing communication with Front Office to ensure tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and callbacks to Front Office/guests/others with completion times.
• Completes inventories and purchase orders for guest rooms, cleaning supplies and all items necessary for the housekeeping and laundry departments.
• Stays abreast of current and new industry trends and technology.
• Trains staff on position requirements, policies and procedures.
• Maintains a room record of principal goods (beds, appliances, carpets) in rooms.
• Completes payroll and attendance records, and schedules paid time off.
• Makes recommendations to Housekeeping Manager for room improvement and special repairs.
• Communicates to Engineering Department needed repairs to apartments and follow up.
• Assists with special cleaning projects.
• Acts as the primary department contact in the absence of the Housekeeping Manager.
• Conducts inspections of rooms and public areas to ensure compliance with company signature standards and documents findings.
• Follows up with staff as needed.
• Regularly monitors service and teamwork.
• Maintains a presence in the Housekeeping department to answer the phone and greet visitors.
• Maintains safe working conditions within the housekeeping and laundry departments and hotel.
• Ensures that the housekeeping and laundry staff follow safety rules and procedures; takes corrective action where required to improve safety in workareas.
• Keeps immediate supervisor promptly and fully informed of all problems and matters of significance.
• Must be available to work any shift.
• Must drive a company vehicle, a valid California Driver’s License is required.
• Supervises employees in housekeeping and laundry units.
• Responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits

• Free daily meal and salad bar
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
• career growth opportunities
• 401K matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees