Housekeeping Supervisor

Horseshoe Bay Resort • Scottsdale, AZ

4d • Onsite

About The Position

Crescent Hotels & Resorts is hiring a Housekeeping Supervisor for the Remi Hotel, a 161-room Autograph Collection hotel in downtown Scottsdale’s Entertainment District. The hotel features five food and beverage outlets and is adjacent to Maya Day + Nightclub.

The supervisor oversees housekeeping staff and daily operations, supporting efficient service and a high level of cleanliness and guest satisfaction. The role includes coaching and training team members, inspecting rooms and public areas, responding to guest needs, managing supplies and lost-and-found items, and supporting safety and emergency procedures. The position requires regular availability and a flexible schedule.

Requirements

• Ability to communicate in English.
• Available to work a flexible schedule on a regular basis.

Nice To Haves

• One year of experience in a housekeeping leadership role.
• Marriott brand, service, and systems knowledge.
• Spanish-speaking ability.

Responsibilities

• Supervise housekeeping staff through open communication, training, coaching, counseling, and performance feedback.
• Supervise and inspect cleaning of guest rooms, turndown service, public areas, and the heart of the house.
• Ensure compliance with accident and loss prevention programs, health and sanitation standards, and regulations.
• Issue assignments to team members, reviewing special requests and areas of concentration.
• Issue supplies and goods to staff at the beginning of shifts, control inventory, ensure supplies are available, and control expenses.
• Respond to guest requests, concerns, and problems to ensure guest satisfaction.
• Log items into Lost and Found and respond to inquiries.
• Implement emergency training and procedures to protect the hotel, guests, staff, and company assets.
• Comply with attendance rules and be available to work regularly.
• Clean guest rooms when necessary.
• Perform other job-related duties as assigned.

Benefits

• Excellent compensation package.
• Exceptional benefit plan for eligible associates and their family members.
• 401(k) matching program for eligible associates.
• Discounts at Crescent-managed properties in North America for associates and their family members.
• Discounts at Marriott properties worldwide for associates and their family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed