Housekeeping Supervisor

Royal Plaza Inc • Marlborough, MA

10d • $17 - $18

About The Position

The Housekeeping Supervisor is an active, hands-on leadership role responsible for directing the housekeeping team, following through on assignments, maintaining standards, and helping daily operations run smoothly. The supervisor may also clean guest rooms when staffing is short due to call-outs or no-shows.

The position is scheduled for three days per week. Previous hotel housekeeping experience is preferred, though practical skills and leadership ability will be evaluated. Bilingual skills, particularly Spanish or Haitian Creole, are a plus.

Requirements

• Be reliable, organized, and able to work independently.
• Demonstrate strong leadership, communication, and problem-solving skills.
• Hold staff accountable while maintaining a professional and respectful work environment.
• Lead by example and perform hands-on cleaning duties as needed.
• Meet physical demands that include walking, bending, stooping, carrying, reaching, and lifting; lift up to 20 pounds occasionally and up to 10 pounds frequently.
• Have excellent written, verbal, and listening skills, attention to detail, customer service and employee-relations proficiency, and the ability to handle multiple projects at one time.

Nice To Haves

• Previous hotel housekeeping experience is preferred; practical skills and leadership ability will be evaluated.
• Bilingual skills, particularly Spanish or Haitian Creole, are a plus.

Responsibilities

• Assign rooms and direct housekeeping staff.
• Inspect completed rooms and ensure quality standards are met.
• Monitor room status and ensure assignments are completed on time.
• Train employees and reinforce housekeeping procedures.
• Communicate effectively with housekeeping staff and the front desk.
• Clean guest rooms when staffing is short due to call-outs or no-shows.

Benefits

• Group insurance, including dental and vision.
• Paid time off, including vacation days, sick days, and holidays.
• Referral bonus.
• Hotel discounts for the associate, friends, and family.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed