Housekeeping Supervisor

Westgate Resorts • Mesa, AZ

1d • Onsite

About The Position

At Westgate Painted Mountain Golf Resort, the Housekeeping Supervisor leads the housekeeping team in creating exceptional guest experiences and maintaining immaculate guest rooms and public spaces. The role shapes the department’s culture and performance while reflecting Westgate’s values of Passion, Integrity, and Work Ethic. It includes daily team leadership, coaching, hands-on support, inspections, guest and team communication, organization of supplies and equipment, oversight of maintenance needs, training, performance reviews, and support for special projects and other duties assigned by leadership.

Requirements

• At least 2 years of supervisory experience.
• Fluent verbal and written English.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to lift 35 pounds.
• Ability to work weekends and holidays if required.
• Must pass a background check and drug test and prove eligibility to work in the United States.
• Applicants who smoke or use tobacco products will not be considered, except where prohibited by law.

Nice To Haves

• At least 1 year of housekeeping experience in a resort setting is preferred.

Responsibilities

• Lead, coach, and provide hands-on support to the housekeeping team.
• Assign housekeeping tasks and inspect guest rooms and public spaces.
• Communicate with guests and team members in accordance with Westgate’s hospitality standards.
• Keep storage areas and supplies organized and ensure proper care of equipment.
• Oversee maintenance needs and report them or create HotSoS work orders.
• Support team development through ongoing training and participation in performance reviews.
• Conduct routine quality and safety inspections and foster a clean, hazard-free work environment.
• Assist with special projects and other responsibilities assigned by leadership.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid vacation, sick, and personal time.
• Paid holidays.
• 401(k) with company match.
• DailyPay access to earned income.
• Pregnancy, parental leave, and adoption assistance.
• Wellness programs.
• Flexible spending accounts.
• Tuition assistance.
• Military leave.
• Employee assistance program.
• Life, disability, accident, critical illness, and hospital insurance.
• Pet insurance.
• Discounts on hotels, cruises, resorts, restaurants, entertainment, and more.
• Low-cost gym membership.
• Annual scholarship of up to $40,000 for one eligible dependent of a current team member.
• Career growth and advancement opportunities.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed