Housekeeping Supervisor

The Residences at Kenilworth Park•Washington, DC

About The Position

The Housekeeping Supervisor oversees housekeeping staff and the weekly work schedule, orders department supplies, and helps maintain a clean and safe environment for residents and staff. The role includes supervising and training staff, coordinating with maintenance, and performing cleaning and laundry duties in resident apartments, public and common areas, and community amenities. The successful candidate is described as enthusiastic, self-motivated, experienced, positive, able to work independently, and effective in a team environment. Essential duties are to be performed with or without reasonable accommodation.

Requirements

  • Able to responsibly oversee, train, and manage a workforce of five or more staff.
  • Able to communicate effectively and maintain a high degree of professionalism.
  • Familiarity with Assisted Living Regulations as they relate to housekeeping services and resident rights.
  • Able to operate cleaning equipment such as an iron, washer and dryer, brooms, mops, and vacuums.
  • Able to work various schedules and shifts as needed.
  • Able to read a limited number of two- and three-syllable words and recognize similarities and differences between words and series of numbers.
  • Able to print and speak simple sentences in English.
  • Able to add and subtract two-digit numbers and multiply and divide with tens and hundreds.
  • Physically able to move at least 50 pounds without assistance.
  • Physically able to bend, reach, and work in small areas.
  • Physically able to push and pull equipment and furnishings.
  • Physically able to stand for long periods.

Responsibilities

  • Supervise and train housekeeping staff, including holding regular department meetings at effective intervals.
  • Maintain and manage weekly work schedules using the company's specified platforms.
  • Manage department supply inventory and order supplies.
  • Know relevant company policies and the employee handbook.
  • Immediately report staff or department issues to the Executive Director or Assistant Executive Director.
  • Work with the Maintenance Director and maintenance department when applicable.
  • Clean public areas and residents' apartments, including bathrooms, kitchens, patios, windows, floors, furniture, and common areas.
  • Perform laundry duties as assigned.
  • Wash windows at reasonable heights throughout the community as requested.
  • Keep utility and storage rooms clean and orderly.
  • Disinfect and sterilize equipment and supplies.
  • Use cleaning chemicals and supplies properly and safely.
  • Stock cleaning carts with supplies.
  • Empty wastebaskets and transport trash and waste to the disposal area.
  • Work cooperatively with Maintenance associates to keep trash and dumpster areas clean.
  • Complete maintenance work order requests as required.
  • Promptly report resident issues or changes in health or living status.
  • Promptly report potentially unsafe conditions or maintenance-related issues to a supervisor.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health FSA
  • Dependent Care FSA
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Home and auto discount program
  • Vendor discount program
  • 401(k) with matching contribution
  • Accrued vacation, sick, and personal time
  • Paid holiday benefit
  • Employee referral bonus
  • Resident referral bonus
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