Housekeeping Supervisor

Fairfield Inn & Suites - Weatherford • Weatherford, TX

6d

About The Position

The Housekeeping Supervisor oversees housekeeping staff to ensure guest service and sustainability standards are met. The role trains, schedules, coaches, and supports associates; helps ensure rooms are cleaned efficiently and consistently; and addresses staffing, performance, and guest satisfaction needs. The supervisor may occasionally clean rooms, supervise laundry employees when applicable, and assist in the breakfast area as needed. The position also follows HHM’s EarthView sustainability practices and applicable workplace safety standards.

Requirements

• Previous housekeeping experience or equivalent training required.

Nice To Haves

• High school diploma preferred.
• Previous supervisory responsibility preferred.

Responsibilities

• Train, schedule, coach, and support associates to meet established brand or hotel standards and HHM core values.
• Screen applicants and hire new employees when housekeeping associates are HHM employees.
• Train staff in efficient room-cleaning practices or coordinate with external vendors to ensure proper training.
• Communicate guest service scores and use them to drive improvement and guest satisfaction.
• Issue cleaning supplies and equipment to associates.
• Occasionally clean rooms or assist staff with room cleaning.
• Address associate performance and behavior concerns directly with HHM associates or through vendors.
• Supervise laundry employees, if applicable.
• Prepare schedules for HHM associates or provide vendors with anticipated occupancy to ensure appropriate staffing.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
• Assist in the breakfast area as needed.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Benefits

• Competitive wages for full-time and part-time opportunities
• Medical, dental, and vision health insurance
• Paid time off
• 401(k) company match
• Free basic life insurance
• Travel discounts
• Commuter transit and commuter parking benefits
• Employee assistance and wellness program
• Educational and professional development
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED