Housekeeping - Housekeeping Supervisor, Sutton

Northland Properties • Revelstoke, BC

87d • Onsite

About The Position

The key to providing this exceptional service level is our team and we are currently considering candidates for the following Supervisory position: Housekeeping Supervisor. This is a working Supervisor position and will require assistance in cleaning of guest rooms and public areas as required. The role involves daily room inspections and ongoing support of team members. It also includes maintaining supply and equipment inventories and ensuring the team has the right tools to do the job. The Housekeeping Supervisor reports to the Housekeeping Manager and collaborates daily with all other departments, in particular the Front Office Team and Maintenance. Ensuring that Health, Wellness & Safety standards are met and exceeded, including knowledge of and proper use of cleaning and other chemicals, proper lifting procedures, etc. is also a key responsibility. Providing daily ongoing support and training as required, and supporting fair and effective scheduling and ongoing coaching of the team members are also part of the role.

Requirements

• Minimum of two (2) years in a Housekeeping/Guest Service lead or Supervisory role in a similar property environment
• Strong knowledge of housekeeping room attendant, house person and laundry roles
• An exceptional eye for detail, with a commitment to service excellence
• Exceptional interpersonal and guest service skills for both our internal and external clients
• The initiative to identify opportunities for improvement and resolve them in a timely manner with sound decision-making skills
• Ability to work in a time sensitive daily environment with proven empowerment philosophy
• Must be health and safety focused with the ability to pull, bend, stretch reach and lift as a part of daily requirements
• Working knowledge of MS Office, Excel, OPERA or similar Property Management System
• Must be legally able to work in Canada

Nice To Haves

• WHMIS Certification and First Aid a definite asset

Responsibilities

• Ensuring exceptional cleanliness and orderliness of the guest rooms and suites, public areas, back-of-house areas, as well as supporting of the laundry department
• Ensure all areas of the PureClean program are executed
• Assistance in cleaning of guest rooms and public areas as required
• Daily room inspections and ongoing support of team members
• Maintaining supply and equipment inventories and ensuring the team has the right tools to do the job
• Reports to the Housekeeping Manager, and collaborates daily with all other departments, in particular the Front Office Team and Maintenance
• Ensuring that Health, Wellness & Safety standards are met and exceeded, including knowledge of and proper use of cleaning and other chemicals, proper lifting procedures, etc.
• Providing daily ongoing support and training as required
• Supporting fair and effective scheduling and ongoing coaching of the team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed