Housekeeping Supervisor

Royal Palm South Beach Miami, a Tribute Portfolio Resort•Miami Beach, FL

6d•Onsite

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at the newly reimagined Royal Palm South Beach Miami, a premium lifestyle hotel in Miami Beach. The role leads housekeeping staff and helps maintain a clean, safe, and welcoming environment while supporting exceptional guest experiences. Responsibilities span guest-room cleaning, public-area maintenance, laundry operations, quality inspections, staff development and scheduling, inventory, and coordination with other departments. The position requires at least six months of housekeeping or cleaning experience, supervisory or leadership experience, strong communication skills, attention to detail, and flexibility to work weekends and holidays.

Requirements

At least 6 months of experience in a housekeeping or cleaning role.
Proven supervisory or leadership experience.
Strong communication and interpersonal skills.
Fluent in reading, writing, and speaking English.
Ability to manage multiple tasks and priorities.
Attention to detail and high standards of cleanliness.
Proficiency with housekeeping software and systems.
Flexible schedule, including weekends and holidays.

Nice To Haves

Bilingual ability.

Responsibilities

Supervise and coordinate housekeeping activities, including room cleaning, public-area maintenance, and laundry operations.
Train, motivate, and mentor housekeeping staff to deliver exceptional service.
Conduct inspections to ensure adherence to cleanliness and quality standards.
Collaborate with other departments to meet guest expectations and address issues.
Maintain inventory of cleaning supplies and equipment.
Assist in scheduling and coordinating staff shifts.
Handle guest inquiries and resolve complaints promptly and professionally.
Uphold safety and sanitation standards and ensure a healthy work environment.