Housekeeping Supervisor

SHAMIN HOTELS MASTER•Glen Allen, VA

5d•$17 - $18

About The Position

The Housekeeping Supervisor is responsible for ensuring that cleanliness standards are met. The supervisor assigns tasks, inspects work, and trains associates on handling customer requests. This role supports the housekeeping team by coordinating coverage, maintaining quality and safety standards, and ensuring hotel areas are clean and in good repair.

Requirements

High school diploma, GED certification, or equivalent experience preferred.
Basic reading, writing, and math skills.
Reliable transportation to and from work.
Customer service skills.
Prioritization and time management skills.
Strong attention to detail.
Teamwork, collaboration, willingness to help others succeed, accountability, continued learning, positivity, and care in serving guests.

Nice To Haves

High school diploma, GED certification, or equivalent experience.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Provide efficient and objective feedback to room attendants to improve efficiency and quality.
Ensure associates have proper supplies, equipment, and uniforms, including nametags and designated PPE.
Train associates on safety standards and consistently enforce those standards; identify and appropriately address unsafe behaviors.
Complete accident investigations and take steps to prevent future accidents.
Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Perform opening and closing shift duties.
Notify the maintenance department of necessary repairs.
Monitor the cleanliness of the hotel, including the parking lot and exterior entrances.
Work nights, weekends, and holidays as needed.
Perform other duties as assigned.