Supervisor - Housekeeping

Maverick NV LLC•West Wendover, NV

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations across the Wendover Nugget and Red Garter properties. The role ensures guest rooms and public areas meet high standards of cleanliness and presentation, while supporting exceptional guest service. It involves leading housekeeping staff, coordinating cleaning operations, maintaining supplies and records, and working with other departments to support guest satisfaction.

Requirements

  • Previous experience in housekeeping or a related field.
  • Strong leadership and team management skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Strong communication and interpersonal skills.
  • Knowledge of cleaning products, techniques, and equipment.
  • Flexibility to work various shifts, including weekends and holidays.

Nice To Haves

  • Supervisory experience.

Responsibilities

  • Supervise and coordinate housekeeping staff to ensure efficient and effective cleaning operations.
  • Inspect guest rooms and public areas regularly to ensure they meet cleanliness standards.
  • Train, mentor, and evaluate housekeeping staff, providing guidance and support.
  • Manage inventory of cleaning supplies and equipment and place orders as needed.
  • Address and resolve guest complaints and concerns professionally and promptly.
  • Develop and implement housekeeping policies and procedures to improve service quality and efficiency.
  • Collaborate with other departments to support seamless operations and guest satisfaction.
  • Maintain accurate records of housekeeping activities, including staff schedules and inventory logs.
  • Perform related and/or other duties as required.
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