Housekeeping Supervisor

Courtyard Noblesville • Noblesville, IN

6d

About The Position

The Housekeeping Supervisor helps ensure guests have an enjoyable and comfortable stay by maintaining hotel cleanliness and standards. The role oversees the day-to-day activities of Housekeeping, inspects guest rooms and other areas, coordinates with other departments, and helps resolve guest and room-related issues. The position requires a professional demeanor, clear communication, attention to detail, and the ability to perform physically active housekeeping work.

Requirements

• Professional demeanor and clear communication skills.
• Wear a clean uniform and maintain a professional appearance.
• Ability to work with little supervision and maintain a high level of performance.
• Customer-oriented and friendly demeanor.
• Prioritization and time-management skills.
• Ability to work quickly without compromising quality.
• Ability to stand and walk for an entire shift and perform repetitive motions.
• Ability to regularly bend, lift, push, pull, carry, and move items weighing up to 25–30 pounds.

Nice To Haves

• A warm, people-oriented demeanor.
• A team-first attitude.
• Attention to small details.

Responsibilities

• Maintain a friendly, cheerful, and courteous demeanor.
• Oversee day-to-day Housekeeping activities.
• Clean, dust, polish, and vacuum guest rooms and bathrooms to hotel standards; change linens, make beds, and restock guest supplies.
• Prepare the linen closet and cart for the next day and remove trash and dirty linen.
• Greet guests encountered during the shift with a friendly smile.
• Ensure rooms are cared for and inspected according to standards; inspect guest rooms, public areas, and the pool after cleaning.
• Protect equipment and identify inadequacies.
• Follow health, safety, security, company, and brand procedures and practices; report maintenance issues, safety hazards, and accidents.
• Work with little supervision while maintaining a high level of performance and quality.
• Prioritize work and manage time effectively while working quickly without compromising quality.
• Coordinate Housekeeping efforts with Front Office, Laundry, and Maintenance.
• Document and resolve discrepant-room issues with the Housekeeping Manager or Front Desk.
• Handle guest problems and complaints, seeking assistance as necessary.
• Work with Maintenance on guest-room maintenance needs.
• Assist with lost-and-found procedures.

Benefits

• Incentives
• Employee Referral Program
• Paid Time Off
• Paid Vacation (Full-Time)
• Merit Increase
• 401k with Employer Contribution (Full-Time)
• Medical, Dental, Vision (Full-Time)
• Life Insurance (Full-Time)
• Long-term/Short-term Disability (Full-Time)
• Accident coverage (Full-Time)
• Critical Illness coverage (Full-Time)
• Cross-training Opportunities
• Hotel Room Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed