Housekeeping Supervisor

High Point & Affiliated Organizations•Plymouth, MA

5d•$45,760 - $56,160

About The Position

The Housekeeping Supervisor oversees housekeeping operations at High Point’s inpatient campus in Plymouth, Massachusetts. The role manages staffing and scheduling, supervises and trains employees, handles payroll and leave requests through the HRIS system, and oversees the department’s fiscal budget. The supervisor is responsible for the quality and safety of housekeeping services, including infection-control practices, safe chemical handling, facility sanitation, and maintaining adequate supplies and clean linen. The position also supports hiring and onboarding, conducts staff meetings and performance assessments, participates in required meetings and training, and prepares for regulatory inspections. The supervisor works in a health and human services setting serving people affected by substance use disorders and mental illness, while respecting patient rights and complying with confidentiality and other applicable regulations. This is a full-time, Monday–Friday day-shift position. The schedule may be flexible and is generally 8:00 a.m.–4:30 p.m. or 9:00 a.m.–5:30 p.m. The listed annual salary range is $45,760–$56,160, depending on experience and education.

Requirements

High school diploma or GED equivalent.
At least 2 years of management experience.
Present as courteous and professional.
Demonstrated flexibility and ability to perform multiple tasks.
Excellent verbal and written communication skills, including the ability to organize ideas clearly and logically.
Basic computer skills and knowledge of software programs, with the ability to learn, use, and train others on HPAO electronic information systems.
Ability to work cooperatively and collaboratively with others.
Understanding of the relationship between substance use and mental health issues and/or self-help programs.
High level of professional boundaries and ethics.
Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations, and HIPAA Regulations.
Complete HPAO-approved de-escalation training.
Ability to lift a minimum of 50 pounds.
Knowledge of infection-control standards, including handwashing, PPE kits, and blood-spill kits.
Knowledge of chemical handling, the SDS manual, and OSHA safety precautions.
Knowledge of cleaning-product chemicals and possible interactions if mixed.
Knowledge of proper cleaning techniques according to infection-control standards.

Responsibilities

Organize adequate staffing patterns and ongoing schedules for direct reports.
Provide ongoing formal supervision to direct reports.
Process staff payroll, leave-time requests, and tickets in the HRIS system.
Oversee and maintain the department’s fiscal budget.
Attend mandatory weekly and monthly manager meetings.
Arrange and conduct interviews with potential hires.
Hire, onboard, and train new staff.
Conduct initial and annual performance assessments of staff.
Participate in outside educational programs to support professional and personal growth.
Attend and participate in mandatory in-service programs and trainings.
Make decisions and take actions related to quality of care for patients.
Conduct regularly scheduled staff meetings, maintain a meeting log, and provide minutes.
Use standard precautions at all times.
Prepare for and review site visits and inspections by the Joint Commission, DPH, DMH, and other authorities, and promptly correct deficiencies.
Demonstrate behaviors that recognize patients’ rights.
Schedule, assign, and supervise the daily activities of housekeeping staff.
Ensure the facility operates safely and sanitarily.
Maintain sufficient inventory of cleaning supplies and clean linen.
Perform other duties as assigned by the Site Director, Program Director, Director of Support Services/Facilities, or Chief Operating Officer.