Housekeeping Supervisor

SHAMIN HOTELS MASTER•Richmond, VA

11d•$17 - $19

About The Position

The Housekeeping Supervisor ensures that hotel cleanliness standards are met. The role schedules room and cleaning assignments, inspects rooms and public areas, coaches and trains associates, and supports safe and efficient housekeeping operations. The supervisor also performs housekeeping duties as needed, tracks room-status discrepancies, coordinates needed maintenance, and monitors the hotel’s exterior areas. The position is full-time, located at the Hampton HMWD Downtown Richmond in Richmond, Virginia, with a listed day shift of 8:30 a.m. to 5:30 p.m. Night, weekend, and holiday availability may be needed.

Requirements

Hotel housekeeping experience.
Availability to work weekends and holidays.
Strong attention to detail and pride in clean, welcoming spaces.
Clear communication skills and a supportive approach to coaching teammates.
Good organization, prioritization, and time-management skills.
Friendly guest service and the ability to respond professionally to requests.
Dependability and reliable transportation to work.
Basic reading, writing, and math skills.
A positive attitude and willingness to help others succeed.

Nice To Haves

Supervisory or lead experience in hotel housekeeping.
Ability to speak English and Spanish.
High school diploma, GED, or equivalent experience preferred.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Give room attendants efficient, objective feedback to improve housekeeping quality and efficiency.
Ensure associates have required supplies, equipment, uniforms, name tags, and designated PPE.
Train associates on safety standards, consistently enforce those standards, and address unsafe behavior appropriately.
Complete accident investigations and take steps to prevent future accidents.
Perform housekeeping duties as needed, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Perform opening and closing shift duties.
Notify the maintenance department of necessary repairs.
Monitor cleanliness of the hotel, including the parking lot and exterior entrances.
Perform other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Accident insurance
Short- and long-term disability insurance
Critical illness insurance
Hospital indemnity insurance
Pre-paid legal
401(k) with company match
Paid time off
Paid holidays
Pet insurance
Gym membership discounts
Shamin Perks discounts on tickets, rental cars, attractions, and footwear
Employee discounts at branded hotels
$200 referral bonus for each referred friend who is hired, subject to conditions