Housekeeping Supervisor

Stonebridge Hospitality Associates•Denver, CO

1d•Onsite

About The Position

The Housekeeping Supervisor assists the Executive Housekeeper in managing the housekeeping and laundry departments, ensuring high standards of cleanliness, guest service, and operational efficiency. The role supervises staff, monitors cleanliness, and coordinates daily housekeeping operations to maintain a welcoming and well-maintained hotel environment at The Slate Denver, Tapestry Collection by Hilton.

Requirements

At least 2 years of supervisory experience in housekeeping or a related field.
Experience managing staff schedules, performance evaluations, and training programs.
Proficiency in budgeting, inventory management, and cost control.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
Strong attention to detail and commitment to cleanliness standards.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Problem-solving skills and the ability to address guest and staff concerns professionally.
Ability to meet the physical demands of frequent standing, walking, bending, and stooping, and regularly lifting and carrying objects up to 20 pounds.
Ability to work a flexible schedule, including evenings, weekends, and holidays, based on hotel needs.

Nice To Haves

Supervisory experience in a hotel environment.

Responsibilities

Supervise housekeeping and laundry staff, including performance evaluations, training, and development.
Assist the Executive Housekeeper in managing the department’s annual budget and cost control systems.
Enforce departmental policies and procedures to maintain service standards and efficiency.
Ensure quality services meet guest needs and enhance guest satisfaction.
Direct hourly associates in all areas of the housekeeping and laundry departments.
Prepare daily assignment sheets for housekeeping and laundry associates.
Maintain cleanliness standards in guest rooms and public areas in line with hotel objectives.
Inspect and monitor cleanliness and take corrective action for substandard conditions.
Compile and report guestroom status to the front desk department.
Work with the security office to manage lost and found items.
Maintain departmental productivity and labor cost goals.
Oversee inventories of linen, supplies, and equipment and assist with ordering as necessary.