Housekeeping Supervisor

BROOK HOSPITALITY LLC•Glen Allen, VA

5d•$17 - $18

About The Position

The Housekeeping Supervisor ensures that hotel cleanliness standards are met. The role schedules room and cleaning assignments, inspects rooms and public areas, provides feedback and training to associates, and supports safe, efficient housekeeping operations. The supervisor also performs housekeeping duties, monitors room status and hotel cleanliness, coordinates needed maintenance, and completes shift opening and closing duties. Nights, weekends, and holidays may be required as needed.

Requirements

High school diploma, GED certification, or equivalent experience preferred.
Basic reading, writing, and math skills.
Reliable transportation to and from work.
Customer service skills.
Prioritization and time-management skills.
Strong attention to detail.
Teamwork, ownership, continued learning, and a positive, service-focused approach.

Responsibilities

Schedule room and cleaning assignments to ensure proper coverage.
Inspect assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Provide efficient, objective feedback to room attendants to improve efficiency and quality.
Ensure associates have appropriate supplies, equipment, uniforms, nametags, and designated PPE.
Train associates on safety standards and consistently enforce those standards; identify and address unsafe behavior.
Complete accident investigations and take steps to prevent future accidents.
Perform housekeeping duties, including making beds, vacuuming, and cleaning.
Verify and update the status of discrepant rooms throughout the shift.
Perform opening and closing shift duties.
Notify the maintenance department of necessary repairs.
Monitor the cleanliness of the hotel, including the parking lot and exterior entrances.
Work nights, weekends, and holidays as needed.
Perform other duties as assigned.