Housekeeping Supervisor

The Aspenwood Company - The Village on Morehead•Charlotte, NC
•$22 - $23

About The Position

The Housekeeping Supervisor works at Village on Morehead, an independent living senior community, and oversees housekeeping operations to provide residents with a clean, comfortable, and welcoming environment. The role supervises staff, coordinates schedules and cleaning programs, monitors supplies and equipment, and helps with cleaning and apartment preparation. The supervisor also supports safe operations, collaborates with community staff, and serves on the emergency response team.

Requirements

  • High school diploma or GED.
  • 2–3 years of related experience.
  • Ability to communicate effectively with residents, families, staff, vendors, and the general public.
  • Flexible schedule and availability to work evenings, weekends, and holidays as needed.
  • Compassion for and desire to work with seniors.
  • Ability to implement cleaning programs, complete checklists, and maintain work records and reports.
  • Ability to follow written and oral instructions.
  • Ability to direct the work of others in a professional and compassionate manner.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Housekeeping experience preferred.

Responsibilities

  • Supervise housekeeping staff and coordinate schedules to ensure proper cleaning of offices, public areas, residences, and common areas.
  • Plan and schedule cleaning programs, including annuals, move-in preparations, and window and carpet cleaning.
  • Monitor inventory levels, order necessary equipment and supplies, and ensure safe handling and storage.
  • Assist housekeeping staff with cleaning floors, restrooms, kitchens, resident laundry, and apartments.
  • Help prepare vacant apartments as assigned.
  • Promote a safe working environment, ensure staff follow safety standards and applicable health codes, and promptly report safety and security incidents.
  • Maintain proper control of keys, equipment, supplies, inventory, and other property.
  • Work collaboratively with other staff members to ensure smooth operations.
  • Participate as an active member of the community's emergency response team.
  • Maintain a professional appearance and good personal hygiene in accordance with company policies.
  • Perform the duties of other housekeeping staff in the event of absenteeism and take on additional responsibilities as needed.

Benefits

  • 401K with a 4% safe harbor match
  • Perks at Work discounted pricing on purchases
  • Holiday pay, including a floating holiday
  • Generous PTO that rolls over year over year
  • Employee Assistance Program
  • Paycheck advances
  • Healthcare options
  • Financial hardship programs
  • Compassionate leave
  • PTO cashout option
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